Privacy Policy

Last updated: September 1, 2026

At Alvino, we operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a smooth and personalized shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our website or communicate with us.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described.

Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Payment information including transaction details, payment method, and payment confirmations.

• Account information including login details, preferences, and settings.

• Order information including products viewed, purchased, exchanged, cancelled, or returned.

• Communication details including information shared with our customer support team.

• Device information including browser details, IP address, and network information.

• Usage information including your interaction with our website.

How We Collect Information

We collect information from:

• Information you provide directly while placing orders, creating accounts, or contacting us.

• Automatically through cookies and similar technologies when you use our website.

• Service providers who help us operate our website and services.

• Business partners and third-party platforms where applicable.

How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.

• Provide shipping, exchange, and customer support services.

• Improve our website, products, and shopping experience.

• Send updates, offers, and promotional communications.

• Prevent fraud and maintain website security.

• Comply with legal requirements.

Sharing of Personal Information

We may share your information with trusted third parties who assist us with:

• Payment processing

• Shipping and delivery services

• Website hosting and technology services

• Customer support

• Marketing and analytics services

We only share information necessary to provide and improve our services.

Shopify Services

Our website is powered by Shopify, which helps us provide online shopping services. Shopify may collect and process personal information to support website functionality, payments, security, and other services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing their privacy policies before providing personal information.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may have rights to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information.

• Manage communication preferences.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Brand Name: Alvino
Trade Name: DIVINE ENTERPRISE

Address:
1ST FLOOR, A-31, Krushnakunj Society, Amba Talavadi Road, Surat, Gujarat, 395004, India

Phone / WhatsApp: +91 9033228852
Email: info@alvino.co.in